Thursday, July 10, 2008

Comcast Vows to Smooth Access for Vonage Users

Amid growing regulatory scrutiny, Comcast Corp. said Wednesday it would collaborate with Vonage Corp. to ensure the Internet phone company's service runs more smoothly over Comcast's broadband network.

Critics long have speculated that Comcast -- which offers an Internet phone service that competes with Vonage -- may purposely be degrading the quality of Vonage's service.

Comcast has denied the charge and said that any glitches suffered by Vonage customers using Comcast's broadband network were due to congestion at peak times. Comcast is the second-largest provider of broadband services after AT&T Inc.

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